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Simplify donor, volunteer, and supporter management with Dynamics 365 CRM for nonprofits
To grow your nonprofit, you need strong and lasting relationships with donors, volunteers, and supporters. Managing all those connections in spreadsheets or scattered systems is tough.
That's where a CRM brings all your contacts, forms, emails, and tasks into one place. It connects with your website and other tools, making it easier to stay organised and focused on your mission.
There are many CRM platforms on the market. Some are too costly, others overly complex. At Xtreme Productivity, we recommend Microsoft Dynamics 365 CRM because it’s:
Our nonprofit clients love it because it’s built to fit their budget and their way of working.
An effective CRM can transform the way you manage relationships. With Dynamics 365 CRM, you can:
If you’re wondering about the nature of customer relationship management, think of it as creating one central hub for every supporter interaction.
Strengthen donor and volunteer connections by using AI to create personalised experiences based on data.
Give donors, volunteers, and members self-service access online. Share updates, forms, and resources securely in one place.
Bring all supporter questions into one place. Respond faster and create a smoother experience for your community.
Engage your community across every channel, including email, chat, phone, or social media. Use AI to deliver personalised communications, strengthen relationships, and keep supporters connected to your mission.
We set up Dynamics 365 to fit your nonprofit. Training and ongoing support included.
What’s the difference between a CRM and a CDP (Customer Data Platform)? A CRM helps you manage ongoing relationships with people (donors, volunteers, supporters). A CDP focuses on collecting raw customer data across channels. For nonprofits, a CRM is usually the right choice for engagement and growth.
Is Dynamics 365 CRM the best CRM for charities? For nonprofits using Microsoft 365 or Xero, it’s a great fit. It integrates smoothly with the tools you already use, making it one of the best CRM software options for Office 365 and Xero users.
Can you give me a collaborative CRM example? Sure, with Dynamics 365, different teams (fundraising, comms, volunteer management) can work in the same system with the same data.
We can help you set up a well-designed CRM, which is essential software for effective customer relationship management for your nonprofit.