Dynamics 365 Portals

Sometimes people want to find answers themselves. A Dynamics 365 support portal makes that easy by allowing donors, volunteers, and members to view updates, submit forms, and access resources all in one place

laptop screen with data on it
lady sitting in a light space with big windows. She is workin gon a windows touch screen laptop

What is a support portal?

It’s a section on your website where your community can log in, ask questions, and find help anytime, without needing to contact you directly.

Why use a support portal? 

  • Let supporters help themselves
  • Reduce emails and phone calls
  • Share guides, FAQs, and how-tos in one place
  • Track what people are asking

The impact for nonprofits

A support portal makes life easier for both your team and your community. It reduces the time spent managing repetitive queries, while giving supporters quick, reliable answers when they need them. By connecting to Dynamics 365 CRM, the data is in one place, so you gain visibility into common questions and requests. Overall, your team saves time and effort, while building trust with your community. 

XP Staff member working in the office on a support call

How Xtreme Productivity helps

Technology works best when it’s designed around your needs. At XP, we build Dynamics 365 support portals tailored to your nonprofit, integrate them with your existing Microsoft tools, and provide ongoing support. That way, your team can focus on helping your community, while we make sure the portal runs smoothly.

With XP, you get: 

  • Tailored implementation based on your goals 
  • Integration with Microsoft 365 and Dynamics 365 
  • Ongoing support as your organisation grows 

Want to give your supporters 24/7 help?

Xtreme productivity builds custom portals for nonprofit websites, which allow you to edit and manage content, giving your supporters all the answers they need.

Let's chat about it