Microsoft Customer Insights let’s you run campaigns easily

Running campaigns is a big part of growing your cause. But juggling emails, SMS, and keeping your contacts organised can get tricky. Customer Insights helps you do this in one place.

What is Customer Insights?

Customer Insights is built into Dynamics 365 and works seamlessly with your CRM. That means your supporter data is already connected—you don’t need to import or export contacts to get campaigns off the ground. From sending bulk updates to automating reminders, it’s designed to simplify the way you communicate.

With Customer Insights you can:

  • Use existing contacts from your CRM
  • Send both emails and SMS directly
  • Automate campaigns and follow-ups